My dog hasn't been to the vet in a while. Does he need certain vaccinations?
Certain vaccinations are required and must be current unless medical and/or age complications exist (veterinarian verification of such waiver is required). Titers are accepted in lieu of vaccinations.
Rabies, Distemper, Parvovirus
To reduce the spread of disease and chance of outbreak at Beyond, please do not visit dog parks, events, groomers, daycare/boarding facilities, or other places where dogs you do not personally know congregate at least 2 weeks prior to your dog's stay. If your dog is actively attending training classes, we will discuss the level of dog interaction your dog has at training to determine their potential risk of exposure to any illnesses.
Dogs displaying fleas, injury or clinical signs of contagious illness/ailment cannot be boarded. Any dogs that present medical concerns during their stay will be brought to Fredon Animal Hospital or Newton Veterinary Hospital at the owner's expense after attempts are made to reach the owner.
When do I pay? What types of payment do you accept?
A deposit of 20% is due at the time of booking to reserve your dog's spot. We accept all major credit/debit cards, check, and cash. Credit/debit card can be processing over the phone or in person and are subject to an additional 3% processing fee. Checks can be made out to Beyond the Walk LLC and can be mailed. Please reach out for our address. Cash payments must be delivered in person.
Deposits will be refunded with at least the following advanced notice prior to your reservation start date:
Daycare - 24 hours
Boarding - 1 week
Board and Train - 2 weeks
Any cancellations after the previously stated windows will result in your deposit being non-refundable and non-transferrable. A deposit for a completed stay will be applied to the cost of your dog's stay and any outstanding payment is due at the end of your dog's stay at or before pick up.
My dog gets nervous around new people and in new places. How can you help my dog feel comfortable?
We have experience with nervous and fearful dogs. We will work with your dog to provide basic needs (feedings and potty breaks) using rewards as they work through their fears. We will work to earn your dog's trust by giving your dog space and allowing them to come to us when they are ready.
Can you board my dog who is an escape artist?
Our home includes a gate at the front patio and the back deck. Dogs that are known to dash through doorways have an added layer of protection with these barriers. However, we are very careful when opening and closing doors. We cannot board dogs that have a history of digging under, jumping over or climbing fences or gates, or breaking out of their crate or would do so in a kennel. Dogs are supervised in the yard, however the fence is 4 feet high. If you feel this type of enclosure would not contain your dog, alternative boarding is preferred.
Does my dog need to be crate trained?
We have two kennels available for dogs that are not crate trained. However, we are only able to accomdate dogs that are comfortable being confined away from humans. Kennels are indoors, 5 feet by 5 feet, and ceiling height. Kennels are reserved for dogs that are not used to using crates, but may be used for the two largest dogs in our care at a given time to provide them with additional space even if those dogs are accustomed to crates. Clients with small dogs that are not used to crates may be asked how their dog would do in a giant crate set up like a suite so that kennels may be used for large dogs that require kennels.
My dog played with other dogs as a puppy. Can you still board him? Can he play with other dogs?
We are able to care for dogs that prefer to be separate from other dogs. Placing dogs together for socialization and play is done based on your dog's interactions with other dogs recently, if any, and how he is doing during his stay. If your dog is comfortable and we have an appropriate potential playmate or playmates, your dog may interact with other dogs.
We do understand that dogs can be sensitive of other dogs "stealing" their toys or food. Please let us know if your dog has such concerns. All dogs eat separately.
I can't make it for a meet and greet. Can you still board my dog?
A meet and greet is not required unless you would like us to meet your dog before their stay. If our initial discussion of your dog's preferences leads us to feel a meet and greet would beneficial, we may require a meet and greet and/or trial stay. Trial stays may range from a few hours to overnight and will be invoiced at a prorated, hourly rate. If upon arrival there are issues that cannot be accommodated, alternative boarding arrangements will need to sought by the owner upon our request.
What will my dog eat when he's boarded with you?
Owners must provide their dog's food for their stay. We are able to store and accommodate cooked or raw food that requires refrigeration and/or scale measuring. If your dog enjoys chews, please include some chews such as bully sticks. (We do not feed rawhide chews due to potential choking risks.) We have treats and food items for stuffing enrichment Kongs, but if your dog has favorites, please include these items. We will review feeding instructions, treats, and Kong stuffers with you prior to your dog's stay.
Should I bring anything besides food when I board my dog?
If this is your dog's first stay, please bring a blanket or item that smells like home to help your dog adjust. Please do not include toys or bowls.
Does my dog need to be potty trained?
No, your dog does not need to be potty trained. We also understand that in a new house, dogs may have accidents. We provide potty breaks multiple times per day. House soiling is cleaned up promptly and the area sanitized using dog-safe cleaning agents. We may recommend that some dogs utilize a sanitary diaper or belly band if they display excessive urine marking indoors.
Do you offer training?
Yes, we offer a reward-based board and train program for basic manners and some unwanted behaviors. Click below for details on our board and train program and the skills your dog will learn.
Things to know about our board and train program:
Beyond the Walk’s Board and Train program is 100% reward-based and force free. We will never use prong, choke, or shock (electronic) collars, fear, force or intimidation to train your dog. We accept only one board and train dog at a time so that we may dedicate the attention necessary to training. When your dog is not training, they live in our home like our own dogs.
Our program provides a foundation for basic manners and resolving unwanted behaviors. We do not “guarantee” any behaviors or training as behavior is a product of a dog’s environment and reinforcement history. Therefore, we cannot guarantee results because maintenance of a dog’s skills and behavior is dependent on support from their owner. There is the added step of teaching you, the owners, the behaviors the dog has learned at the end of the board and train. You will be fully prepared to succeed and we are available to assist in troubleshooting post board and train.
Board and train dogs may be "untrained" (they are here to learn basic manners after all!), but must be crate trained for eating, sleeping and when unsupervised. We are happy to help you crate train your dog prior to their board and train reservation.
It can be difficult for a fearful dog to learn in a new setting and without their humans who they know and love. Therefore, a meet and greet is required to determine if your dog is a good fit for our board and train program. We are unable to accept dogs with severe aggression towards humans or dogs for board and train nor do we offer board and train to resolve dog-dog issues. Our home is not a great place for a dog that is afraid of dogs for any length of time and doing so may increase your dog's fear of dogs and cause undue stress.
Things to know about OTHER board and train programs:
Frankly speaking, other board and train programs almost always feature some type of aversive training (typically electric shock collars) to cram in lots of difficulty and achieve "guaranteed" results. This type of training and these instruments are extremely detrimental towards you and your dog's relationship and your dog's psyche. There will be trainers and board and train facility employees that will try to convince you otherwise, but don't be fooled!
I am happy to speak with you further regarding training methods and our board and train program.
How often will my dog be able to go outside to potty?
Dogs will be provided access multiple times each day to the fenced area of our yard to relieve themselves. We pick up and discard of fecal matter as soon as the dog has eliminated.
Can you board dogs that are human or dog aggressive?
We can care for some dogs that have a history of aggressive behaviors towards dogs or humans. It is important that we understand more about your dog to determine if we'd be able to provide care to fit your dog's needs.
My dog has separation anxiety. Can you still board her?
It is important that we understand more about your dog. Separation anxiety (SA) is a blanket term used to describe dogs that display stress or discomfort during times of isolation. There are many facets to SA and SA varies in severity in each dog. We are happy to discuss your dog's history of SA behaviors to determine if we'd be able to provide care to fit your dog's needs.
I use certain equipment to walk and train my dog. Do you know how to use these items?
For walking dogs we use back clip or front clip harnesses such as easy-walk, freedom, balance, and sensation harnesses. We also use no-slip (martingale) collars clipped to harnesses as a safety backup for dogs are flight risks and may slip out of a harness. We properly fit martingale collars to ensure the collar will effectively keep the dog from slipping out and becoming loose, but does not choke the dog. We have also used chain leashes for dogs that enjoy chewing their leash when bored or worked up to prevent dogs from chewing through their leash and becoming loose.
We do not use prong collars, choke chains or choke collars, slip leads, vibration, shock, electric, or spray collars or bark collars. I will not use any of these items while dogs are boarded or in daycare with us.* Prong and choke chains may get tangled and twisted during dog-dog play and can cause serious injury and even death. Electronic collars used during dog-dog interaction can incite and escalate dog fights as dogs aren't always able to discern that the shock or vibration came from the collar and may think the other dog caused this discomfort/pain which can lead to a dog aggressing towards the closest other dog. Likewise, any discomfort from these collars can cause a dog to redirect on the closest other dog.
These items are meant to cause discomfort, pain, or fear to quell behaviors and we do not want any dog to feel any undesirable emotions while at Beyond the Walk. We also will not put other dogs at risk of being aggressed towards due to a dog wearing an e-collar. Our owner/operator is a reward based trainer and we believe in motivating dogs through treats, toys, praise, and access to the environment to "get the dog to do things". This is how our foster dogs learn and our client's dog are treated in boarding. We have been very successful with these methods.
If you are interested in learning more about the types of equipment we will not use or about reward based training, we are more than happy to speak with you further.
Side note - You may have seen our owner/operator's husky, Kane, with a chain collar in pictures and videos. Kane wears a chain collar because he chews his collars off when bored. This type of collar is to ensure that he has his tags in the event that he needs to be identified. Kane's chain collar does not tighten and is loosely fitted to slip off easily if caught during play. There is a thin keychain that holds the ends in a loop that can easily be pulled open by Kane if he were ever stuck on something. This collar is removed while he is in his crate and when sleeping. Kane is never walked on his chain collar and uses a properly fitted flat or martingale (no-slip) collar or harness during walks.
*The only exception is dogs over 120 lbs that already use and come with a prong collar that may have a history of concerning behaviors that may pose a risk to our staff. We do accept dogs with a history of aggressive behaviors or triggers that may result in aggressive behaviors. These dogs might wear their prong collar inactively as a collar with no leash attached when not crated/kenneled until we can assess the dog, establish a rapport with the dog using rewards, and determine that the prong collar is not needed as a safeguard. We will then cease the use of the prong collar for the duration of the dog's stay and future stays. These cases are extremely rare. We are also happy to assist any owner that wishes to find alternatives for aversive equipment. We do NOT recommend that any aversive equipment be introduced to a dog for this purpose.
I have more questions!
We are happy to speak with you to address any additional questions you may have!
We are also quick to respond to owners' questions while their dogs are staying with us and post and send photo updates during their stay.
*ABANDONED DOG DISCLAIMER*
A dog will be considered abandoned if the dog is not picked up after their stay and there is no communication from the owner or emergency contacts. Dogs will be relinquished to township animal control after any holding period required of our facility. We do not encourage anyone to abandon their dog, however we will do our best to ensure any dog relinquished to animal control is taken in by reputable rescue.